Terms and Conditions

1. Acceptance of Terms & Legal Eligibility

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “Landlord”, “Property Manager”, or “Tenant”) and RentVahi (“we”, “us”, or “our”), having its principal operational office in Ahmedabad, Gujarat, India.

By registering an account, accessing rentvahi.com, downloading our mobile application, or viewing rent receipts issued through our services, you confirm that:

• You are at least eighteen (18) years of age and competent to enter into a legally enforceable contract under the Indian Contract Act, 1872;
• You have the legal right, ownership, or authorized power of attorney to manage the properties registered under your account;
• You agree to comply fully with these Terms, our Privacy Policy, and all applicable municipal, state, and central tenancy laws.

2. Nature of the RentVahi Platform (SaaS Tool Only)

RentVahi is a cloud-based Software-as-a-Service (SaaS) application designed to assist landlords in digital record keeping, tracking rent payment statuses, calculating electricity sub-meter balances, dispatching automated WhatsApp payment reminders, and issuing numbered PDF receipts.

3. 0% Commission Policy & Peer-to-Peer Rent Transfers

Rent payments occur strictly between tenants and landlords. Tenants transfer rent directly into the landlord’s personal or commercial bank account, UPI ID, or via cash:

• 0% Commission Guarantee: RentVahi never intercepts, withholds, or levies any percentage commission on rental transactions or electricity payments.
• Payment Verification: The recording of a payment entry in RentVahi serves as a ledger confirmation entered by the landlord. RentVahi is not responsible for bounced cheques, failed UPI transfers, or bank chargebacks.

4. Account Registration, Phone Authentication & Security

To use RentVahi, you must register using a valid Indian mobile telephone number. Authentication may require One-Time Password (OTP) verification:

• You are solely responsible for maintaining the confidentiality of your credentials, OTPs, and connected devices.
• You agree to notify RentVahi immediately at support@rentvahi.com if you suspect any unauthorized access to your account.
• RentVahi is not liable for any losses arising from unauthorized access resulting from shared OTPs or compromised personal devices.

5. Landlord Representations & Tenancy Law Compliance

Each registered Landlord or Property Manager represents and warrants that:

• You possess lawful ownership title, valid leasehold interest, or explicit written authority from the property owner to list and manage units on RentVahi;
• All listed properties comply with applicable building codes, municipal property tax obligations, and safety standards;
• You comply with the Model Tenancy Act (MTA), state Rent Control enactments, and local police verification guidelines;
• Any Permanent Account Number (PAN) entered into the system for HRA receipt generation is legally yours and accurate under Section 139A of the Income Tax Act, 1961.

6. Smart Electricity Sub-Meter Billing Disclaimers

RentVahi provides an automated calculation engine that computes electricity bills using the formula:

Landlord Responsibility: The Landlord is exclusively responsible for physically inspecting sub-meters, recording accurate reading digits, and ensuring that the rate per unit applied complies with applicable State Electricity Regulatory Commission (SERC) and state electricity distribution company (DISCOM) tariffs. RentVahi bears zero liability for billing disputes caused by incorrect meter entries or malfunctioning sub-meters.

7. Tenant Rights, Receipt Integrity & HRA Validity

Tenants enjoy full access to official digital PDF rent receipts delivered via WhatsApp or secure links:

• Zero Mandatory App Download: Tenants are not required to purchase a paid subscription or download an application to view and download their rent receipts.
• HRA Claim Validity: Rent receipts issued through RentVahi contain serial numbers, payment dates, property address, tenant names, and landlord PAN (if provided), designed to fulfill the documentary standards required by employers and tax assessing officers under Section 10(13A) of the Income Tax Act.

8. Free Tier (10 Units), Subscriptions, Renewals & Refunds

RentVahi offers both free and commercial subscription tiers:

• 10-Unit Lifetime Free Tier: Landlords managing up to ten (10) active residential, commercial, or PG units can use core rental management, PDF receipts, and sub-meter billing completely free of charge.
• Paid Plans (Pro & Enterprise): Landlords managing more than 10 units may subscribe to paid plans billed on monthly or annual cycles in Indian Rupees (INR), exclusive of applicable Goods & Services Tax (GST).
• Cancellation & Refunds: Subscriptions can be canceled at any time prior to the next renewal billing date. Since services are provisioned instantly upon payment, subscription fees are non-refundable once an active billing cycle has commenced, except where mandated by statutory law.

9. Intellectual Property Rights & Data Ownership

Platform IP: All copyrights, trademarks, software code, UI interfaces, database architectures, graphics, and algorithms of RentVahi are the exclusive intellectual property of RentVahi.

Your Data Ownership: You retain 100% legal ownership of your property lists, tenant names, rent amounts, ledger histories, and accounting data. You grant RentVahi a limited, revocable license strictly to host, calculate, and process your data to deliver the platform services. You can export complete Excel/PDF statements at any time.

10. Prohibited Conduct & Acceptable Use Policy

You agree not to engage in any of the following prohibited actions:

• Uploading fraudulent property listings, fictitious tenant identities, or fabricated PAN numbers;
• Using automated crawlers, scrapers, bots, or extraction scripts to harvest data from the platform;
• Attempting to reverse-engineer, decompile, or bypass platform security rules or authentication endpoints;
• Using automated WhatsApp triggers to transmit unsolicited promotional spam or harassing messages to tenants.

11. Disclaimer of Warranties (“AS IS”)

The platform, software services, PDF generation, and automated communication tools are provided on an “AS IS” and “AS AVAILABLE” basis. While RentVahi strives for 99.9% uptime, we make no express or implied warranties that the services will be uninterrupted, error-free, or entirely free of transient telecommunication or third-party WhatsApp delivery delays.

12. Limitation of Liability

To the maximum extent permitted by applicable Indian law:

• RentVahi shall not be liable for any indirect, incidental, punitive, or consequential damages, loss of rental profits, property damage, tenant default, eviction expenses, or legal penalties.
• In any event, our total aggregate liability arising out of or related to these Terms or your use of the platform shall be strictly limited to the amount actually paid by you to RentVahi during the three (3) months immediately preceding the event giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless RentVahi, its team members, employees, and agents against any claims, liabilities, damages, losses, or legal expenses arising out of: (a) your violation of these Terms; (b) any landlord-tenant tenancy dispute; (c) fraudulent property entries; or (d) any violation of third-party rights or applicable statutory tenancy regulations.

14. Governing Law & Dispute Resolution (Jurisdiction: Ahmedabad)

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the substantive laws of the Republic of India.

Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive territorial jurisdiction of the competent civil courts situated in Ahmedabad, Gujarat, India.

15. Contact Information & Official Legal Notices

All formal notices, legal inquiries, or contractual communications should be addressed to our legal department: